Privacy Policy

Last updated: 13/09/2025

Welcome to Digistry (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://digistry.shop/ (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

  • Account & Purchase Information: Name, email address, billing/shipping address (if applicable), order details, and payment transaction identifiers when you make a purchase.
  • Contact Information: Email address and any information you provide when contacting support (support@digistry.shop).
  • Device & Usage Data: IP address, browser type, device type, pages visited, referring/exit pages, and operating system.
  • Cookies & Tracking: Cookies, local storage, and similar technologies to collect information about how you use the Site and to remember preferences.
  • Marketing Data: If you sign up for newsletters or marketing, we collect the email address and any preferences you provide.

2. How We Use Your Information

  • To process and fulfill orders, including sending purchase confirmations and digital downloads.
  • To provide customer support and respond to inquiries sent to support@digistry.shop.
  • To operate, maintain, and improve our Site (including troubleshooting, data analysis, and testing).
  • To send marketing or promotional communications if you opt in; you may opt out at any time.
  • To comply with legal obligations and protect the rights, property, or safety of Digistry, our users, or others.

3. Legal Basis For Processing (If You Are In The EEA)

For users in the European Economic Area (EEA), we process personal data where we have a legal basis, such as to perform a contract (to process your orders), to comply with legal obligations, to pursue our legitimate interests (running and securing our Site), or on the basis of your consent (for marketing communications and non-essential cookies).

4. Sharing Your Information

We may share your information with third parties only when necessary to provide the service, such as:

  • Payment processors: To process payments (for example, payment gateway providers—Stripe, PayPal, or other processors you choose at checkout).
  • Platform & Hosting Providers: Services that host or operate our website and store data (for example, WordPress, WooCommerce, hosting providers).
  • Email & Marketing Providers: To deliver newsletters and transactional emails (for example, Mail providers / email platforms).
  • Legal & Security: Where required by law or to protect our rights or safety.

We require these third parties to protect your personal information and never to use it except to provide services to us.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience, remember your preferences, and analyze site usage. Typical cookie categories include:

  • Essential cookies: Required for basic site functionality (e.g., shopping cart, security).
  • Performance & Analytics cookies: Help us understand how visitors use the site.
  • Marketing cookies: Used for advertising and promotions (only if you consent where required).

You can control cookies through your browser settings or via any cookie controls we provide on the Site. Blocking essential cookies may affect site functionality.

6. Data Retention

We retain your personal information only as long as needed to provide services, fulfill legal obligations, resolve disputes, and enforce our agreements. For example, order records are retained for recordkeeping, tax, and accounting purposes for a period required by law.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, such as:

  • The right to access the personal data we hold about you.
  • The right to correct inaccurate or incomplete data.
  • The right to request deletion of your data (subject to legal exceptions).
  • The right to restrict or object to certain processing.
  • The right to portability of your data.
  • For California residents: rights under the CCPA, including the right to opt-out of sale and request disclosure of categories of personal information collected and shared.

To exercise any of these rights, please contact us at support@digistry.shop. We will respond within the time required by applicable law.

8. Security

We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

9. International Transfers

Our servers and third-party service providers may be located in countries outside your jurisdiction. When personal data is transferred internationally, we take steps to ensure appropriate safeguards are in place to protect your information.

10. Children’s Privacy

Our Site is not intended for children under 13 (or higher age if required by local law). We do not knowingly collect personal information from children. If we learn we have collected a child’s data, we will delete it promptly. If you believe we have collected information from a child, contact us at support@digistry.shop.

11. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any website you visit.

12. Changes To This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Significant changes will be posted or notified to you as required by law.

13. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

This Privacy Policy is provided in simple language for clarity. It is recommended you consult with a legal professional to tailor policy language to your specific business needs and legal obligations in the jurisdictions where you operate.