Refund Policy
Last updated: 13/09/2025
Thank you for shopping with Digistry. Please read this Refund Policy carefully before making a purchase. By completing a purchase on https://digistry.shop/, you agree to the terms below.
1. Digital Products
All products sold on our Site are digital downloads. No physical items will be shipped. Once your purchase is complete and the digital product is delivered (via download link or email), it cannot be returned or exchanged.
2. No Refunds
Due to the nature of digital products, all sales are final. We do not offer refunds, returns, or exchanges once the product has been downloaded or accessed. By purchasing, you acknowledge this policy.
3. Exceptions
Refunds may only be considered in the following rare situations:
- If you accidentally purchased the same product more than once.
- If you experience a technical issue that prevents you from accessing the product and we are unable to resolve it.
- If the product you receive is completely different from what was advertised.
To request a refund in these limited cases, you must contact us within 7 days of purchase at support@digistry.shop, including your order number and details of the issue.
4. Customer Responsibility
It is your responsibility to ensure that your device, software, or application is compatible with the digital product before purchasing. We do not issue refunds for incompatibility issues.
5. Support
If you encounter issues downloading or using your product, please contact our support team at support@digistry.shop. We will make every effort to help resolve technical problems quickly.
6. Changes To This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Site after changes means you accept the revised policy.
7. Contact Us
If you have any questions about our Refund Policy, please contact us:
- Website: https://digistry.shop/
- Email: support@digistry.shop
This Refund Policy is provided in simple language for clarity. It is recommended you consult with a legal professional to ensure compliance with applicable consumer protection laws in your jurisdiction.